Contact information
Contact Us
We're here to make every detail of your shopping experience feel thoughtful, personal, and effortless.
Personalized assistance
Purchases & delivery
Returns & product concerns
Furniture & shopping questions
A Conversation Makes All the Difference
At OAKMOSSCO, we believe that creating a beautiful home begins with thoughtful choices and attentive service.
Whether you're exploring our furniture collection, need help with an existing order, or have questions about delivery or returns, our customer service team is here to help.
We appreciate every opportunity to assist you and make your experience with OAKMOSSCO as pleasant as possible.
Have a question or need assistance? Send us an email with your inquiry and any relevant order details. Our team will review your message and provide appropriate assistance.
Customer Service Information
For order inquiries, product questions, returns, refunds, and general assistance.
carecentervbgtyjkoi@oakmossco.comFor customer service inquiries and assistance with your shopping experience.
+1 8640321536We're Here for Every Detail
Product Information
Questions about furniture dimensions, materials, product details, or available items? Contact us for assistance before making your purchase.
Order Assistance
Need help with an existing order, order details, or a purchase-related question? Include your order number so our team can better identify your request.
Shipping & Delivery
Our estimated total delivery timeframe, including processing and transportation, is 5–8 business days. Contact us if you need assistance with delivery arrangements or shipment inquiries.
Returns & Refunds
We offer a 15-day return period and do not charge return fees. Refund processing and arrival are expected to take 5 business days. Please contact us before sending any item back to receive the correct return address and instructions.
Damaged or Incorrect Items
If your order arrives damaged, defective, incomplete, or incorrect, please contact us with your order number, a description of the issue, and relevant photographs where applicable.
Before Sending Your Message
To help us understand your inquiry and provide relevant assistance, we recommend including the following information when applicable:
- Your full name.
- Your order number, if your inquiry concerns a purchase.
- The product name or item details.
- A clear explanation of your question or concern.
- Relevant photographs or supporting information, where applicable.
Privacy reminder: Please do not include passwords, complete payment card numbers, or other unnecessary sensitive information in your messages.
Our Business Details
Business Owner: GEORGE ROWELL
1617 WEATHERFORD DR
LATTA, SC 29565
United States
Please note that this business address is not a designated return address. Contact customer service for the correct return destination before shipping any item.
Every question matters. Let us help you make your OAKMOSSCO experience a little more beautiful.
Contact Customer CareThoughtfully selected furniture. Considerate service. A home that feels like yours.
OAKMOSSCO · CONTACT US